Business Live Stage

Sponsored by NHBF : with the challenges businesses face today how to maintain a safe legal and profitable business

Caroline Larissey

Debbie Digby

Beverley Bates

Fiona Johnson

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11:00 12th October, 2024

Social Media Management: Amplify Your Salon’s Online Presence

In today’s digital age, your salon’s success isn’t just about what happens in the chair—it’s about what happens online. Join us for Social Media Management, where you’ll learn how to harness the power of social media to attract new clients, engage your community, and grow your brand. Led by industry experts, this session will cover everything from creating compelling content that resonates with your audience to mastering the latest social media trends and analytics. Whether you’re looking to increase your follower count, boost engagement, or turn likes into bookings, this session will equip you with the strategies and tools to make your salon’s social media presence shine. Don’t miss this chance to elevate your online game and ensure your salon stands out in a crowded digital landscape. Secure your spot at Social Media Management and start turning your social channels into powerful business tools!

Jaymz Marsters

Heather MacKenzie

Sarah Keane

Jack Mead

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ExCeL London 12:30 12th October, 2024

Retail 101

Ready to unlock the hidden potential in your retail space? Join Emil McMahon at Business Live for Retail 101, a no-nonsense session designed to boost your salon’s bottom line. Emil’s straight-talking approach cuts through the noise, giving you clear, actionable strategies to turn your retail offerings into a powerhouse of profit. From understanding customer buying habits and how this differs for each generation to creating irresistible product displays, Emil will share the insider secrets that have helped countless salons maximize their retail success. Whether you're looking to increase sales or just need a fresh perspective on retail, this session is packed with real-world tips that you can implement right away. Don’t miss this opportunity to learn from one of the industry’s best—grab your seat at Retail 101 and start turning your retail space into a revenue-generating machine!

Emil McMahon

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ExCeL London 14:00 12th October, 2024

The Perfect Customer Journey

In today’s competitive salon landscape, creating a seamless and memorable customer journey is key to building client loyalty and driving business growth. Join industry expert Tony Walmsley for an exclusive Business Live session on how to elevate every touchpoint of your clients' experience. In The Perfect Customer Journey, Tony will guide you through the art of designing a customer-centric approach that resonates from the moment a client walks through your door to the time they leave—and beyond. Learn how to enhance your salon’s atmosphere, personalize services, and foster strong relationships that keep clients coming back. Whether you're a salon owner, manager, or stylist, this session offers invaluable insights into building a flawless customer journey that sets your salon apart from the rest.

Tony Walmsley

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ExCeL London 15:30 12th October, 2024

NHBF: What does the new Government mean for your business?

A new Government inevitably means change, this session will outline practical information about the policies of the new Government and explain the potential impact on the sector as well as help you with your business planning for 2025 and beyond.

Rosina Robson

Carolyn Sweeney

Richard Dandy

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ExCeL London 10:30 13th October, 2024

Recruitment 101

A must-attend session for salon owners and managers eager to master the art of hiring. In this dynamic session, our panel of industry insiders will share proven strategies for attracting top talent, conducting effective interviews, and making hiring decisions that align with your salon’s vision and values. From understanding what makes a great candidate to navigating the challenges of recruiting in today's hairdressing industry, you'll leave with actionable insights that will transform your recruitment process. Whether you're expanding your team or seeking to refine your approach to hiring, Recruitment 101 will equip you with the tools to build a cohesive, skilled, and motivated team. Secure your seat today and take the first step toward creating the salon team of your dreams!

Ben Shipman

Salv Mule

Paul Watts

Lydia Wolfe

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ExCeL London 12:00 13th October, 2024

High Performing Teams - how to motivate and manage

Managing and motivating a team is the cornerstone of any successful salon, and this session is your chance to learn from the best in the business. Join our panel of industry experts as they delve into the complexities of leadership, team dynamics, and individual strengths. You’ll gain invaluable insights into developing tailored strategies that not only bring out the best in each team member but also create a supportive, high-performing work environment. From refining your leadership style to crafting strong development plans, this session is designed to equip you with the tools and knowledge to sustain excellence in your salon. Whether you’re a salon owner or a manager, *TEAM TALENT* will inspire you to build a motivated, cohesive team that drives success

Phil Smith

Lorenzo Colangelo

Jo Irving

Daniel Granger

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ExCeL London 13:30 13th October, 2024

Financial Management

Running a successful salon is about more than just great hair—it’s about smart financial management. Join us at for Financial Management, a must-attend session designed specifically for salon owners who want to take control of their finances and drive sustainable growth. In this session, industry experts will break down the essentials of budgeting, cash flow management, and financial planning tailored to the unique needs of salon businesses. You'll learn how to make informed financial decisions, optimize your profit margins, and build a strong financial foundation that supports your salon’s long-term success. Whether you’re looking to boost profitability, manage expenses more effectively, or simply gain a better understanding of your financials, Financial Management will equip you with the knowledge and tools to thrive in today’s competitive market. Don’t leave your salon’s financial future to chance—secure your spot today and take the first step towards financial mastery!

Jamie Brooks

Jamie Brooks

Bobby Gordon

Kerry Mather

Meg & Kelly

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ExCeL London 15:00 13th October, 2024

Sustainability - Small Steps to Big Change

As a salon owner, you have the power to lead the charge toward a more sustainable industry. Join us at Salon International for Sustainability - Small Steps to Big Change, where you’ll discover how even the smallest changes can make a huge impact on your salon’s environmental footprint. In this insightful session, sustainability experts will guide you through practical, easy-to-implement strategies that not only reduce waste and energy use but also enhance your brand’s reputation. Learn how to make your salon more eco-friendly without compromising on style or service, and find out how going green can actually boost your bottom line. From sustainable product choices to efficient resource management, this session is packed with actionable tips that will help you build a salon that’s as kind to the planet as it is to your clients. Don’t miss this opportunity to be a leader in sustainability—reserve your place at Sustainability - Small Steps to Big Change and start making a difference today!

Victoria Brownlie

Melenie Tudor

Keith Mellen

Gina Conway

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ExCeL London 16:30 13th October, 2024

NHBF - Your Brighter Future with the NHBF, Education and training debate

Caroline Larissey

Cathy Weston

Cathy has 30+ years of experience in hairdressing and education, managing training programs and working with central government. She is Vice Chair of the Hair and Beauty route panel and a National Apprenticeship Ambassador, advocating for apprenticeships and supporting the industry's development through leadership and policy work.

Sadie Brockbank

Wendy Cummins

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ExCeL London 11:00 14th October, 2024

Let's Talk Apprenticeships: Shaping the Future of Hairdressing Together

Apprentices are the lifeblood of our industry, and it’s up to us—salon owners and college lecturers—to nurture the next generation of talent. Join us for Let’s Talk Apprentices, a dynamic session dedicated to bridging the gap between education and the salon floor. In this collaborative session, industry leaders will explore the best practices for recruiting, training, and mentoring apprentices, ensuring they’re equipped with the skills and confidence to thrive in a competitive market. Whether you’re a salon owner looking to build a strong, motivated team or a lecturer aiming to prepare students for real-world success, this session offers invaluable insights into creating a win-win apprenticeship program. From understanding the latest apprenticeship standards to developing effective training plans, Let’s Talk Apprentices is your chance to connect with like-minded professionals and learn how to cultivate the future stars of hairdressing. Don’t miss out—secure your spot today and be part of the conversation that’s shaping the future of our industry!

Talisha Cox

Jody Jones

Laura Leigh Kerr

Eve Avis

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ExCeL London 12:30 14th October, 2024

It's All About the Curl

In today’s diverse beauty landscape, offering services for every hair type is not just a bonus—it’s a must. Join us at Salon International for It's All About the Curl, a crucial session focused on training your salon team to confidently work with all hair textures. This session is designed to ensure that your salon can meet the needs of every client, from loose waves to tight coils. Industry experts will share essential techniques, tools, and insights that will empower your team to deliver top-notch services across all hair textures. You'll learn how to build a more inclusive salon environment, attract a broader client base, and elevate your team’s expertise. Whether you’re looking to expand your service menu or want to ensure your stylists are well-equipped to handle any hair type, It's All About the Curl provides the knowledge and confidence needed to make your salon a go-to destination for every client. Don’t miss this opportunity to enhance your team’s skills and broaden your salon’s reach—reserve your seat today!

Antoinette Ale

Karen Douglas

Emma Simmons

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ExCeL London 14:00 14th October, 2024

The Future of Freelance: Navigating Independent Hairdressing

Explore the evolving world of freelance hairdressing in this insightful panel. We’ll discuss the challenges and opportunities for independent stylists, from building a thriving business to embracing industry trends like co-working salons. Whether you’re freelancing or considering the switch, discover practical tips to navigate this dynamic sector and maximise your success.

Jack Williams-Hirst

Ross Williams-Hirst

Phil Collins

Lacey Hunter-Felton

Sheila Abrahams

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15:30 14th October, 2024