Angus gordon clients reveal why they've been loyal for up to 40 years

On Angus Gordon's 40th anniversary some of its longest serving clients reveal why they’ve kept coming back for 10, 20, 30 and even 40 years.

10 years – Mark (and his daughter Millie)

Why have you been a client for 10 years?

I have very difficult hair and for 27 years my hair has been in charge! When I found Angus Gordon Salon, Angus soon managed to tame it! I get a professional who really knows how to work with my horrendous hair! Angus provides a focused, personal service and the whole salon has an atmosphere and culture of professionalism that I have not experienced elsewhere. The physical layout of the salon (it has four separate, distinct areas off a central corridor) is conducive to a sense of professionalism and privacy.

What’s your best memory from the salon?

A couple of Christmases ago, I opted for a complete re-style which Angus suggested.  I bit the bullet and put myself completely in his hands and it paid off big time. The amount of complements I received in the weeks after – well, finally, I knew what a super-model felt like!

Angus on Mark…

“Not only have I watched Mark’s family expand over the years – in fact his young daughter, Millie, has recently become a client, but I’ve also seen his career develop too. He has just started his own business and I have every confidence in his ability to make a huge success of it.”

13 years – Jemima

Why have you been a client for 13 years?

My mother has been a client with Gordon at Angus Gordon for over 20 years and I started coming here as a child. I loved coming to such a friendly salon when I was young and I felt so looked-after. As an adult, I feel that no one else would understand my hair needs as well as Gordon and his team.

What’s your best memory from the salon?

The day I returned home from a gap year with destroyed and over-bleached hair. Gordon returned it to my normal glossy locks and I don’t think I’ll ever forget how bad it looked when I first walked in to the salon.

Gordon on Jemima…

“I love having Jemima as one of my younger clients. I enjoy working with a variety of ages. I had the honour of watching her grow up and I’ve been with her for some of her special occasions. For example, being asked to do her hair for her graduation was an honour. We’ve always worked together on making her hair perfect for whatever was happening in her life.”

30 years – Pam

Why have you been a client for 30 years?

I always get the style and cut that suits me best – 100% perfection. Angus at Angus Gordon really knows what works for me. Over the years, Angus has become more like a friend and has attended a number of special family occasions like weddings and Burn’s Suppers. He also did the hair for key members of the family at my son’s wedding and tweaked the bride’s hair just before the wedding photographs were taken!

What do you love most about your salon appointments?

Angus and his staff at Angus Gordon make it such an enjoyable and fun experience. They put you at the centre of everything they do and manage to make you feel like you are the most important person in the salon that day. They make me feel so special and I always feel as if every visit is as important as the previous one. I value their professional and courteous approach as well as their technical skills.

Angus on Pam…

“It’s almost like welcoming a family member when Pam comes to the Salon for her appointments. She had a demanding job but she always knows she can switch off and relax in the salon. After she retired, she went to one of the world’s most remote islands and it was lovely to hear some of her stories when she came back to the salon. She has such a great outlook on life – she really makes the most of it and that’s why I feel such an affinity with her and enjoy her company so much when she is in the salon.”

40 years – Lee

Why have you been a client for 40 years?

Gordon totally understands my look and my type of hair. I love the amazing ambiance in the salon with a caring and friendly team that give me a fantastic welcome on every visit. I admire how much time is invested into introducing me to new products. Above all, they are completely professional.

What’s your memory from the salon?

It would have to be when we were lucky enough to win the Scottish heat for Wella Vogue together and we had a full page in Vogue.

What has been the best and worst hair Look?

I asked Gordon for an Heléna Christensen haircut 20 years ago – it was an amazing look and I literally had people stopping me in the street to ask where I had it done.The worst was probably when I experimented with short hair and blonds – we still argue about who’s idea it was.

Gordon on Lee…

“We have become the best of friends over the years. I do her children’s hair and her grandchildren’s hair. She is a perfectionist in all things, with a wonderfully kind heart.I loved the time we spent on Wella Vogue, and the doors it opened for us. She keeps me on my toes and challenges me and I love her for it.”