Your update is ready: what’s new in the world of salon software?

As we try to navigate a post-pandemic world, now more than ever salons should look to software systems and technology to help streamline, organise and strengthen their businesses – read on to find out the latest updates from Phorest so you can be on top of your game.

How to empower and motivate your team

The dream is having a motivated team who cares about your business just as much as you do. The trick to achieving this? Smart rostering, staff goals, rewards and performance management alongside powerful reporting insights. With Phorest, your staff can track their own performance metrics in the PhorestGo app and stay on top of their key figures at all times, helping them to achieve their goals. Salon owners can look at every member of staff’s metrics and set up challenges within staff performance. You can set up daily, weekly or monthly goals for your team to motivate them to do their very best. What more do you need for a motivated dream team?

Reduce no-shows

The multi faceted salon software has just launched an online deposit solution that has proven to drop salon's no show rates to 1.9% from 5.4%. That’s a whopping reduction of 65%! As most salon owners will attest, empty slots within a salon’s daily schedule can devastate businesses and even more-so following the pandemic when salons are in the midst of trying to rebuild. In fact, to show just how serious the problem is, Phorest recently released data that revealed the hardest hit areas in the UK in terms of no-shows. The salon appointment booking and management software company estimates that no-shows are currently costing UK salons £2million every day in lost revenue from missed appointment bookings. So, by obtaining a deposit prior to a salon appointment via Phorest's Online Deposit Solution, it helps safeguard bookings as clients are more likely to show up if they’ve paid a deposit.

Cover the costs of PPE

Another new software function from Phorest is Custom Fees where you can charge extra fees (a fixed or automatic fee) to a client’s account for services such as charity donations, P.P.E and plastic bag costs. You can now add custom fees to any ticket automatically, which cuts out the manual steps required to add it. You can use custom fees for lots of things, but some of the most common use cases are:

• Green Circle Fees - for those salons committed to being environmentally friendly
• PPE Fees - cover the cost of extra protection during COVID
• Credit Card Fees - if you wish to add a percentage fee for credit card payments, this is an ideal solution

How to increase revenue and bookings by 30%

Phorest's research shows that 30% of bookings happen when salons are closed, so by using a booking app, you can virtually increase your bookings and revenue by 30% overnight. Busy clients demand flexible booking options. Don’t let them leave it too late – offer them online booking for your salon 24/7. This is a sponsored trend focus feature in collaboration with Phorest.  Contact [email protected] for more information.