The chapel wows with customer service award
Published
17th Nov 2011
by rachael
The Chapel salon group has been awarded a coveted WOW Award for outstanding customer service, beating brands including Cadbury, Lovefilm and Scottish Power.
Guest relations manager Natasha Nissan and her team won the category 'OWW to WOW' which recognises a brand's ability to turn complaints into loyal customers.
The team were the only company to be nominated by a customer, without their knowledge.
Natasha said: "We are amazed and delighted to have won this award, especially against such impressive competition from outside our industry. Looking after our guests in the best way we can is something we're absolutely passionate about it, so this award couldn't mean more."
