British beauty & spa awards: customer care awards

Sponsored by OPI Entrants need to supply a written entry covering the following: 500 word opening statement

• Explaining how your customer care policy sets you apart from the competition

In addition to your opening statement, please include the following in your entry:

• Bullet points covering the main aspects of your customer care policy
• A short explanation on how the policy is implemented
• Evidence of how your customer care policy has improved business ie, a graph showing the growth in the numbers of clients and one showing growth of repeat business
• Evidence of how your clients have benefited from your customer care strategy

Attachments

• Copies of promotional material