General Information & Guides
| ITEM | NAME |
DETAILS |
LINK |
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A |
Exhibitor Manual |
Download the Full Exhibitor Manual |
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B |
Event Timetable |
Timings and hall access for build-up, open days and breakdown at Salon International. |
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C |
Exhibiting Checklist |
A useful list of tasks and deadlines to help you get organized. |
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D |
Venue Information |
Information about visiting and exhibiting at ExCeL London. |
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E |
ExCeL Emergency Procedures |
What to do in an emergency. |
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| F |
Getting to ExCeL & Parking |
Find the best route to the Venue, and the best place to park. |
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G |
Loading & Unloading slots |
**ExCeL's now operates the Voyage Control system** You must book a slot for buildup and breakdown in advance using the Voyage Control system. Booking opens 20 September. |
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H |
Voyage Control Manual |
Guide to ExCeL's Voyage Control traffic management system. | |
| I |
Order with our show contractor online |
Order directly with Showlite online. The online ordering service covers the full range of Showlite services including electrics and lighting, graphics, floor coverings and shell scheme extras. Showlite t: +44 (0)1264 365550 |
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| J |
Order with ExCeL online |
Order Venue Services directly with ExCeL online. Order Catering, Rigging, Piped services, Internet & Telecoms and Additional Cleaning & Waste services online. If you haven't used this portal before, you will have to create your own account. |
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| K |
Exhibitor Badges |
Exhibitor badges can be accessed through your ShowHub. If you have not yet received your activation codes and setup guides please contact Abi on [email protected] |
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| L |
Hair & Model Team Registration |
If you have models or a hair team you can request for an allocation of 'Extra Staff' to be added to your ShowHub profile allowing you to access these directly yourself. These staff should be registered by name but you will not need to supply an email. Please contact Abi at [email protected]. |
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| M | Special Treatment Licence |
Compulsory for exhibitors who will be conducting treatments. Due 8th SEPTEMBER. If you are unsure whether you need a Treatment Licence, or need guidance on completing the application, refer to 'Licencing Information' in the Technical Manual. |
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| N | A-Z of Licenseable Treatments |
An A-Z of licensable treatments from Newham Borough Council |
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| O | Visa Invitation Letter |
Overseas visitors can request an invitation from the Organisers to aid their Visa application. |
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Shell Scheme Exhibitors
Space-only Exhibitors
Additional Items
| ITEM | NAME | DETAILS |
LINK |
| 14 |
Showlite Order Online |
Order directly with Showlite online. The online ordering service covers the full range of Showlite services including electrics and lighting, graphics, floor coverings and shell scheme extras. |
|
| 14.1 |
Guide to ordering online with `showlite |
A helpful 'how-to' guide on how to use Showlite's online ordering system |
TBC |
| 15 |
Event Express Accommodation |
Event Express |
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| 16 |
Euro Presentations AV Hire |
Due 30th SEPTEMBER. Carton Walcott |
|
| 16.1 |
AV Rate Card |
View Euro Presentation's Rate Card |
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| 17 |
ExCeL London Hospitality Catering |
ExCeL London Hospitality |
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| 18 |
Showlite
Electrics |
Due 9th SEPTEMBER. Order directly with Showlite online. The online ordering service covers the full range of Showlite services including electrics and lighting, graphics, floor coverings and shell scheme extras |
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| 19 |
Oldacre Florists Floral |
Due ASAP. Oldacre Florists |
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| 19.1 |
Floral Pricelist and order form |
View Oldacre's price list and order form |
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20 |
Showlite Flooring |
Order directly with Showlite online. The online ordering service covers the full range of Showlite services including electrics and lighting, graphics, floor coverings and shell scheme extras. |
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| 20.1 | Carpet - Shell Scheme | Order Carpet for a Shell Scheme Stand | ![]() |
| 20.2 | Carpet - Space-only | Order Flooring for a Space-only Stand | ![]() |
| 21 |
Freight & On-site Logistics |
Due 16th September Carla Cook |
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| 22 |
Concept Furniture Furniture |
Debbie Butler t: 01299 254 090 For FREE delivery use FREETRAN during checkout |
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23 |
Graphics |
Due 16th September Mark Perton |
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| 24 |
Hygiene Hire |
Due 16th September Prices available upon request from Showlite |
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| 25 |
ExCeL Venue Services Internet & Wi-fi
|
Due 7th September t: +44 (0)207 069 4400 If the success of your stand in any way relies on an Internet connection (e.g. taking payments, recording leads), we strongly suggest you purchase a hard-wired (cabled) internet connection. With so many exhibitors and visitors, both the Wi-Fi and cellular signals are known to be extremely slow or drop out, which will affect your activity. |
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| 25.1 |
Cabled/Wireless Connection |
Order a Wired connection |
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| 26 |
Wireless Terminal Solutions PDQ Hire |
Due 9th SEPTEMBER. Wireless Terminal Solutions |
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| 26.1 |
SimplyPayMe Online Payments |
An alternative to PDQs. t: +44 (0)207069 4648 w: www.simplypayme.com |
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| 27 |
ExCeL Venue Services Piped Services |
Due 7th SEPTEMBER. Orders placed after this date will incur a 25% surcharge. ExCeL Venue Services |
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| 28 |
PPLPRS Music Licence |
Due 30th SEPTEMBER We can handle your PPL application on your behalf; if you would like to take advantage of this, please return this form. You should also use this form to declare your use of radio microphones at the show, to be managed by Euro Presentations. |
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| 29 |
ExCeL Venue Services Rigging |
Due 7th SEPTEMBER. Orders placed after this date will incur a 20% surcharge. ExCeL Venue Services |
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| 29.1 | Early Access |
You must request early access if you intend to use rigging for any purpose. Please contact Adrian directly - [email protected] |
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| 30 |
Showlite Shell Scheme Extras |
Order directly with Showlite online. The online ordering service covers the full range of Showlite services including electrics and lighting, graphics, floor coverings and shell scheme extras. |
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| 31 |
Promo House Staffing Staffing |
Promo House Staffing |
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| 32 |
Storage |
Due Friday 10th September Carla Cook |
Contact the Team
| DEPARTMENT | NAME |
DETAILS |
| Operations |
Andy Green |
e: [email protected] |
|
Megan Melvin-Green |
e: [email protected] |
|
| Sales |
Jackie Brown |
e: [email protected] |
| Matt Crane |
e: m[email protected] |
|
| Marketing | Abigail Assinder |
e: [email protected] |


