Salon International 2025 Exhibitor Manual

General Information & Guides

ITEM NAME

DETAILS

LINK

A

Exhibitor Manual

Download the Full Exhibitor Manual 

Internet

B

Event Timetable

Timings and hall access for build-up, open days and breakdown at Salon International.

File

C

Exhibiting Checklist

A useful list of tasks and deadlines to help you get organized.

File

D

Venue Information

Information about visiting and exhibiting at ExCeL London.

Internet

E

ExCeL Emergency Procedures

What to do in an emergency. 

File

F

Getting to ExCeL & Parking

Find the best route to the Venue, and the best place to park.

Internet

G

Loading & Unloading slots

**ExCeL's now operates the Voyage Control system** You must book a slot for buildup and breakdown in advance using the Voyage Control system. Booking opens 20 September.

Internet

H

Voyage Control Manual

 Guide to ExCeL's Voyage Control traffic management system. File 
I

Order with our show contractor online

Order directly with Showlite online.

The online ordering service covers the full range of Showlite services including electrics and lighting, graphics, floor coverings and shell scheme extras.

Showlite

t: +44 (0)1264 365550

e: [email protected]

https://www.showlite.co.uk

Internet
J

Order with ExCeL online

Order Venue Services directly with ExCeL online.

Order Catering, Rigging, Piped services, Internet & Telecoms and Additional Cleaning & Waste services online.

If you haven't used this portal before, you will have to create your own account.

Internet
K

Exhibitor Badges

 Exhibitor badges can be accessed through your ShowHub. If you have not yet received your activation codes and setup guides please contact Abi on [email protected] 

Internet
L

Hair & Model Team Registration

If you have models or a hair team you can request for an allocation of 'Extra Staff' to be added to your ShowHub profile allowing you to access these directly yourself. These staff should be registered by name but you will not need to supply an email.

Please contact Abi at  [email protected].

M Special Treatment Licence

Compulsory for exhibitors who will be conducting treatments.

Due 8th SEPTEMBER.

If you are unsure whether you need a Treatment Licence, or need guidance on completing the application, refer to 'Licencing Information' in the Technical Manual.

Internet
N A-Z of Licenseable Treatments

An A-Z of licensable treatments from Newham Borough Council

File
O Visa Invitation Letter

Overseas visitors can request an invitation from the Organisers to aid their Visa application.

Internet

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Shell Scheme Exhibitors

ITEM

NAME DETAILS

LINK

1 Site Induction

Due ASAP.

It is a legal requirement that you read and circulate this before coming on-site.

It contains key health and safety information for the Venue, but is also your key to accessing the halls - you will be given a wristband on-site provided you have read the Site Induction.

Internet

1.1 CDM Resource Pack

View the CDM Resource Pack which outlines your responsibilities on-site.

File
2 Submit your Contacts

Help us get information to the right people by submitting contacts for your stand.

Internet
Risk Assessment

Due 24th SEPTEMBER.

Compulsory for all exhibitors; it must cover the open period as well as build and breakdown.

This form now also contains the Health & Safety Declaration.

Internet

3.1 Example Risk Assessment

For reference only. For further guidance, refer to the Technical Manual.

 File
4

Fascia Nameboard

Due 24th September.

Compulsory for all Shell Scheme exhibitors.

Internet
4.1

Shell Scheme Specification

This is only an example and will not necessarily reflect the configuration of your stand. Contact the Operations team if you are unsure about your stand dimensions.

File

5

Waste Management Statement

In the interests of sustainability it is now required that all exhibitors to produce a waste management statement.

Internet

6

Eurobin Hire

In the interests of sustainability and waste manamgement, we have secured a discounted rate on Euro Bin hire. Please note there are only a limited number of bins available at this rate so please make sure to order ahead of time.

Internet

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Space-only Exhibitors

ITEM

NAME DETAILS

LINK

7 Site Induction

Due ASAP.

It is a legal requirement that you read and circulate this before coming on-site.

It contains key health and safety information for the Venue, but is also your key to accessing the halls - you will be given a wristband on-site provided you have read the Site Induction.

Internet

7.1 CDM Resource Pack

View the CDM Resource Pack which outlines your responsibilities on-site.

File
8 Submit your Contacts

Help us get information to the right people by submitting contacts for your stand.

Internet
9 Risk Assessment

Due 26th September.

Compulsory for all exhibitors; it must cover the open period as well as build and breakdown.

This form now also contains the Health & Safety Declaration.

Internet

9.1 Example Risk Assessment

For reference only. For further guidance, refer to the Technical Manual.

 File
       
10

Stand Plans

Due 9th September.

Compulsory for Space-only exhibitors. Complex stands will incur a Certification Fee - refer the Technical Manual for more.

Internet
11 Early Access Request

Due 9th SEPTEMBER.

Early access is permitted solely for the construction of rigs, and furniture drops, from 06:00hrs – 08:00hrs on Wednesday 13 October. This form is a request only and does not confirm your early access.

Internet
12

Waste Management Statement

In the interests of sustainability, it is now required that all exhibitors to produce a waste management statement.

Internet

13

Eurobin Hire

In the interests of sustainability and waste management, we have secured a discounted rate on Euro Bin hire. Please note there are only a limited number of bins available at this rate so please make sure to order ahead of time.

Internet

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Additional Items

ITEM NAME DETAILS

LINK

14

Showlite

Order Online

Order directly with Showlite online.

The online ordering service covers the full range of Showlite services including electrics and lighting, graphics, floor coverings and shell scheme extras.

Internet

14.1

Guide to ordering online with `showlite

A helpful 'how-to' guide on how to use Showlite's online ordering system

TBC 
15

Event Express

Accommodation

Event Express
t: +44 (0)1905 732 737
e: [email protected]

16

Euro Presentations

AV Hire

Due 30th SEPTEMBER.

Carton Walcott
t: +44 (0)20 8830 5461
e: [email protected] 

16.1

AV Rate Card

View Euro Presentation's Rate Card

File
17

ExCeL London Hospitality

Catering

ExCeL London Hospitality
t: +44 (0)207 069 4100
e: [email protected] 

18

Showlite 

 

Electrics

Due 9th SEPTEMBER.

Order directly with Showlite online.

The online ordering service covers the full range of Showlite services including electrics and lighting, graphics, floor coverings and shell scheme extras

Internet

19

Oldacre Florists

Floral

Due ASAP.

Oldacre Florists
t: +44 (0)207 069 4235
e: [email protected]

19.1

Floral Pricelist and order form

View Oldacre's price list and order form

 20

Showlite

Flooring

Order directly with Showlite online.

The online ordering service covers the full range of Showlite services including electrics and lighting, graphics, floor coverings and shell scheme extras. 

Internet
20.1  Carpet - Shell Scheme Order Carpet for a Shell Scheme Stand  File
20.2 Carpet - Space-only  Order Flooring for a Space-only Stand  File
21

Freight & On-site Logistics

Due 16th September

Carla Cook
t: +44 (0)121 780 2627
e: [email protected] 

22

Concept Furniture

Furniture

Debbie Butler

e: [email protected] 

t: 01299 254  090

For FREE delivery use FREETRAN during checkout

Internet

23

Graphics

Due 16th September

Mark Perton
t: +44 (0)208 992 5775
e: [email protected]

Internet
24

Hygiene Hire

Due 16th September

Prices available upon request from Showlite

 
25

ExCeL Venue Services

Internet & Wi-fi

 

Due 7th September

t: +44 (0)207 069 4400
e: [email protected] 

If the success of your stand in any way relies on an Internet connection (e.g. taking payments, recording leads), we strongly suggest you purchase a hard-wired (cabled) internet connection. With so many exhibitors and visitors, both the Wi-Fi and cellular signals are known to be extremely slow or drop out, which will affect your activity.

 

 

25.1

Cabled/Wireless Connection

Order a Wired connection

 File
26

Wireless Terminal Solutions

PDQ Hire

Due 9th SEPTEMBER.

Wireless Terminal Solutions
t: +44 (0)845 459 9984
e: [email protected] 

 File
26.1

SimplyPayMe

Online Payments

An alternative to PDQs.
t: +44 (0)207069 4648
w: www.simplypayme.com
 Internet
27

ExCeL Venue Services

Piped Services

Due 7th SEPTEMBER. Orders placed after this date will incur a 25% surcharge.

ExCeL Venue Services
Sales: +44 (0)207 069 4400
e: [email protected]
On-site: +44 (0)207 069 4648

Internet

File 

28

PPLPRS

Music Licence

Due 30th SEPTEMBER

We can handle your PPL application on your behalf; if you would like to take advantage of this, please return this form.

You should also use this form to declare your use of radio microphones at the show, to be managed by Euro Presentations.

Internet

29

ExCeL Venue Services

Rigging

Due 7th SEPTEMBER. Orders placed after this date will incur a 20% surcharge.

ExCeL Venue Services
t: +44 (0)207 069 4400
e: [email protected]
On-site: +44 (0)207 069 4500

Internet

File 

29.1 Early Access

You must request early access if you intend to use rigging for any purpose.

Please contact Adrian directly - [email protected] 

 
30

Showlite

 Shell Scheme Extras

Order directly with Showlite online.

The online ordering service covers the full range of Showlite services including electrics and lighting, graphics, floor coverings and shell scheme extras.

 

Internet

31

Promo House Staffing

Staffing

Promo House Staffing
t: +44 (0) 121 232 8605

e: [email protected]

Internet
32

 Storage

Due Friday 10th September

Carla Cook
t: +44 (0)1217 802 2627
e: [email protected] 

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Contact the Team

DEPARTMENT NAME

DETAILS

Operations

Andy Green

e: [email protected] 
t: +44 (0)1452 549 986

Megan Melvin-Green

e: [email protected] 
t: +44 (0)207 349 4790

Sales
Jackie Brown

e: [email protected] 
t: +44 (0)207 351 0536

   
Matt Crane

e: m[email protected] 
t: +44 (0)207 351 0536

Marketing Abigail Assinder

e: [email protected] 
t: +44 (0)207 351 0536

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